Privacy policy

At On The Go Trailer Rentals, we respect your privacy. We collect information to process your rental, verify your identity, and keep your experience smooth and secure. We don't sell your data. We protect it with reasonable security measures and share it only when necessary with payment processors, insurance providers, and service partners. You provide accurate information during booking, and we handle it responsibly.

We collect your name, phone number, email address, driver's license information, vehicle details, payment information, reservation details, and IP address or browser data through our website. This information helps us confirm your identity, process your reservation, send you pickup instructions and access codes, process payments, prevent fraud, and improve our website and services.

Our website uses cookies and analytics tools to see how people use the site so we can make it work better. We use PostHog to record how visitors move through the site, including page views, clicks and session replays, and Google Analytics for overall traffic. These tools may set first- and third-party cookies. You can block or clear cookies in your browser settings. Payments are processed through secure third-party payment processors. We don't store your full payment card information on our servers. Your information is not sold to anyone. We share it only when necessary with payment processors, insurance providers, law enforcement if legally required, and service providers who help us run the business.

We use reasonable security measures to protect your information, but no online system can guarantee complete security. You're responsible for providing accurate information when you book. Our website may contain links to third-party services with their own privacy policies. We may update this privacy policy from time to time, and changes will be posted here. If you have questions about your privacy or how we handle your information, contact us at 775-487-5144, info@otgtrailerrentals.com, through our contact page, or at 1750 Franklin Way, Sparks, NV 89431.